Privacy Policy

Last updated: October 31, 2024

Welcome to ebazar.ma (“we,” “us,” or “our”), your destination for handmade genuine leather products. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ebazar.ma/ and purchase our handcrafted leather goods.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order for our leather products
  • Create an account
  • Subscribe to our newsletter
  • Request custom leather work
  • Contact us about our products
  • Leave product reviews

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address (including international addresses)
  • Payment information
  • Custom product specifications
  • Measurements (for custom orders)
  • Product preferences
  • Communication preferences

For international orders, we may also collect:

  • Country of residence
  • Preferred currency
  • Customs documentation
  • Import/export information

We also automatically collect certain information when you visit our website, including:

  • IP address and location
  • Browser type and version
  • Device information
  • Shopping behavior
  • Product viewing history
  • Cart interactions

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your leather goods orders
  • Facilitate international shipping
  • Handle customs documentation
  • Provide order tracking
  • Send shipping updates
  • Process returns and exchanges
  • Create custom leather products
  • Send care instructions for purchased items
  • Share leather maintenance tips
  • Inform you about new products and collections
  • Process currency conversions
  • Comply with international trade regulations

3. Information Sharing

We may share your information with:

  • Payment processors
  • International shipping carriers
  • Customs agencies
  • Local delivery services
  • Leather suppliers (for custom orders)
  • Legal authorities when required

4. International Data Transfers

As an international seller of leather goods, we may transfer your data across borders to:

  • Process your order
  • Facilitate shipping
  • Comply with local regulations
  • Work with international partners

We ensure appropriate safeguards are in place for all international data transfers in accordance with applicable data protection laws.

5. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct your information
  • Request deletion of your data
  • Cancel order-related communications
  • Withdraw marketing consent
  • Request data portability
  • Object to data processing

These rights may vary depending on your location and local laws.

6. Security Measures

We protect your information through:

  • Secure payment processing
  • Encrypted data transmission
  • Secure order management
  • Protected customer databases
  • Regular security updates
  • Staff privacy training

7. Product Reviews and Customer Content

When you submit product reviews or photos of your purchased items:

  • You control what personal information to share
  • We may display your first name and country
  • We require consent to use customer photos
  • You can request removal of your content

8. Cookies and Shopping Experience

We use cookies to:

  • Remember your leather preferences
  • Maintain your shopping cart
  • Save shipping information
  • Track order status
  • Personalize your experience
  • Convert currencies
  • Remember size preferences

9. Retention Period

We retain your information to:

  • Maintain order history
  • Process returns
  • Provide product care support
  • Handle warranty claims
  • Comply with tax laws
  • Meet international trade requirements

10. Children’s Privacy

Our leather products and services are not intended for users under 16 years of age. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

12. Contact Us

For questions about this privacy policy, orders, or our leather products, contact us at:

Ebazar Team
Email: [email protected]